The camera issue arose on Surface Pro X and other devices powered by Qualcomm's 8cx Gen 1 and Gen 2 chips and Microsoft's SQ1 and SQ2, all based on Arm's architecture. The Register has asked Microsoft for comment and will update if a response comes in. This driver may have been provided to Microsoft by the manufacturer of your Mobile/All in One (AIO) system.'

When users got out of the warning box, AMD Software wouldn't launch.Īccording to a notice from the chipmaker, the problem was caused when Microsoft Windows Update 'installed a Universal Windows Platform (UWP) driver for your AMD Radeon Graphics problem which is not compatible with the current installed version of AMD Software. In the last couple of weeks, some Windows users were greeted with a dialog box when trying to launch AMD software on mobile and all-in-one systems warning them of the automatic Microsoft Update move and the resulting compatibility problem.

The workaround developed by the software maker gets the camera up and running again, though it isn't a complete fix. Meanwhile, Microsoft issued a temporary fix for a situation where the integrated camera app on some mobile devices, such as Surface Pro X tablets, running on certain Arm-based processors stopped working.

Amd gpu driver update